While we understand the way you felt about the situation experienced during your stay, we do hope that our reply to your feedback restores some semblance of trust on us so we can have the pleasure of welcoming you back soon. Please be certain that we have shared your constructive feedback with our management team to implement the necessary corrective measures and prevent recurrences in the future. We regret to know that our restaurants had not met your expectations. It is with great sadness that we learn of an overall disappointing experience, for which we cannot but offer our sincerest apologies. We would like to thank you for the time that you have invested in writing about your impressions of our resort. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.ĭear Mr. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our 360-degree quality, safety, and hygiene system take into account every aspect of resort operations, backed by the highest-level third-party certification.
While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. Secrets Puerto Los Cabos Golf & Spa Resort – Secluded. This oceanfront resort is just 10 minutes from downtown San Jose del Cabo and 30 minutes from the Los Cabos International Airport. For added luxury, 150 ocean-view suites are reserved for Preferred Club with access to additional privileges. Surrounded by mountains, the Baja desert, and two golf courses design by Jack Nicklaus and Greg Norman, guests will enjoy all the Unlimited-Luxury® privileges they deserve. Settled in front of the Sea of Cortez, this all-suite oceanfront resort offers 500 spacious suites with finely-appointed amenities, full-service spa, gourmet a la carte restaurants and elegant bars and lounges.
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